Small items (shims, tubeless tape, tubeless valves etc.) ship within 1 business day unless they are marked out of stock. If there are any anticipated delays we let you know ASAP.
Wheels are custom built and ship within the timeframes indicated on their order pages. If supplier delays are threatening to impact these ship times we will notify you.
Our carriers for US Shipping are USPS, UPS and FedEx, which we select based on delivery time and costs for each order. We only choose services that are expected to deliver within the continental US within 5 business days (most are sooner than that). Customers receive a tracking link as soon as a label is created. If a link is inactive give it a few hours - most carriers do not provide information until the package is scanned into their system.
Wheel shipping costs are as follows:
Continental US: $35
Other destinations: Please check with us for current rates and availability.
Each November wheel set is built to order. While customer satisfaction is our highest priority, we can not accept returns.